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ReCrystallize Pro Support Frequently Asked Questions

Issues Using the ReCrystallize Pro Wizard

Error 42 Occurs when Launching ReCrystallize Pro on Windows Vista

"Runtime Error 13 – Type Mismatch" Occurs in the ReCrystallize Pro Wizard when the Dynamic Option is Selected 

"Runtime Error 9 – Subscript Out of Range" when Setting Parameter Options in the ReCrystallize Pro Wizard

Starting Error Occurs when Launching the ReCrystallize Pro Wizard

Unlocking ReCrystallize Pro Fails

Issues Viewing Crystal Reports in the Web Browser

"Access Denied" Error or "Internal Server Error" Viewing a Report with the Report Application Server / Crystal Enterprise Embedded.

"Invalid ProgID", "Server.CreateObject Failed", and/or "ActiveX Component Can't Create Object" Error when Viewing a Crystal Report in the Web Browser

"ReCrystallize Warning:  Unable to connect to data source..." Message when Viewing a Crystal Report in the Web Browser.

"Server Has Not Yet Been Opened" Error when Viewing a Crystal Report in the Web Browser

"Server.CreateObject Failed" Error when Viewing a Crystal Report in the Web Browser

"The oPageEngine Object was not created…" Message when Viewing a Crystal Report in the Web Browser

"User Session Has Expired" Message when Viewing a Crystal Report in the Web Browser

Checked the knowledge bases?

Answers to many common support questions can be found at