ReCrystallize Warning: Unable to connect to data source...
Article ID: 0004
Date Created: January 28, 2003
Last Modified: September 22, 2011
Applies to: ReCrystallize Pro Web Wizard for Crystal Reports
When attempting to view a Crystal Report through a web browser using Active Server Pages, the following or similar errors are received:
“CRAXDRT Error Occurred on Server. Error Number: -2147192184 Error Description: Server has not yet been opened.”
The error may be preceded by one or more warnings
“ReCrystallize Warning: Unable to connect to data source using the following information.”
This message indicates that the connection to the Crystal Report’s data source has failed. This can occur even when the web page’s ASP code is correct and when it is possible to refresh report data in the Crystal Reports Designer. This condition may be caused many different server configuration issues, which are beyond the direct control of the ReCrystallize Pro software.
This problem has many possible causes, some of which are specific to the type of database. The simplest and most common steps to resolve the problem are detailed below. If these steps do not resolve the issue, refer to the additional references provided.
Further articles in the Crystal Decisions Knowledge Base may be found by searching for "Server Has Not Yet Been Opened".
This issue is dependent on web server and database configuration and cannot be directly controlled by ReCrystallize Pro. Once the problem is resolved, it does not typically recur. Our technical support staff is available to assist with troubleshooting.