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You asked.   We listened.
Introducing ReCrystallize ReSolutions™ Technical Support
 

ReCrystallize ReSolutions™ provides technical support for ReCrystallize Pro via your choice of
 
bullettelephone
 Please Note:
 
bulletThese numbers are for Technical Support on the ReCrystallize Pro product only.  Support agents can not assist with any other products or customer service questions.  For help with all other products or for customer service, please email info@recrystallize.com or use the Contact form.
 
bulletSupport agents cannot provide unlock codes via telephone; please see Unlock Codes.
 
bulletFor customer service, product information, or reseller inquiries please see Contact Us.

US Toll-free:  866-861-4785
US  and International: +1-703-286-2626
bulletremote access
 During your support telephone call, our technicians may ask permission to establish a remote session in order to see and correct problems on your computer.  This optional tools may be used at your discretion.
bulletemail
 Send support requests to support@recrystallize.com or use the form below.

Support technicians are available 8AM - 8PM US Eastern Time, Monday through Friday. 
Support calls and messages received outside these hours will be returned on the next business morning.

ReCrystallize Pro includes up to 2 hours of technical support within a 30-day period after purchase. 
Beyond the initial 30-day period, ReCrystallize ReSolutions™ support is available for purchase on an unlimited annual basis or in per-incident packages which are valid for 12 months from the purchase date.

Please note that ReCrystallize ReSolutions™ support is available only to licensed users of ReCrystallize Pro.

For help with another product, please see the product's support page. 

To request a replacement unlock code for ReCrystallize Pro, please see the Unlock Codes page.

Please note:  This technical support request form should be used only by customers who have purchased the ReCrystallize Pro software.  For help during evaluation, pre-sales information, or customer service please send a message to info@recrystallize.com or use the general contact form. 

Name
Company
Email
Address
Subject
Message

 

 

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Copyright © 1999-2006,  ReCrystallize Software. 
ReCrystallize Pro, the ReCrystallize logo, ReSolutions, and "Where solutions take form." are trademarks of ReCrystallize Software.
Crystal Reports is a trademark of Business Objects.  All other trademarks are the property of their respective owners