ReCrystallize Pro Support Frequently Asked Questions

Runtime Error 13 – Type Mismatch Occurs in the ReCrystallize Pro Wizard when the Dynamic Option is Selected
Synopsis:

When using the ReCrystallize Pro wizard, the Dynamic report option is selected.  After selecting a Crystal Report file and clicking Next, Error 13 – Type Mismatch occurs.

More Information:

Crystal Reports version 8 or 8.5 may have been installed on the PC after ReCrystallize Pro was installed.  A DLL version / Registry conflict is causing the error.

Solution:

Go to Add/Remove Programs in Control Panel, select the ReCrystallize Pro installation and choose the Repair option.  This should cause the correct DLL to be used, eliminating the error.

Status:

This issue is resolved in ReCrystallize Pro version 5.1.