How to deactivate your ReCrystallize Pro or ReCrystallize Light license.
Article ID: 0026
Date Created: December 22, 2017
Last Modified: December 22, 2017
A ReCrystallize licenses may be activated and used on one PC or server at a time. To move the software to a different PC or reinstall on the same computer, the license must first be deactivated. Deactivating frees the license to be activated again on a new installation.
Deactivation is only for infrequent use when the software must be reinstalled. The number of deactivations for each license is limited.
Recommended if the original installation is still functional, accessible, and has an internet connection.
Open a command prompt to the ReCrystallize program folder. Enter the command
Recommended if the original installation has been uninstalled or damaged.
Log in to the license portal.
Click Licenses & Activations.
Click on the License ID,
Click the Manage Installations button.
Click the red X button under Status, by Active.
If you are unable to deactivate a license using either of the methods above, please contact us for assistance.