[ReCrystallize Pro]
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Error 42 Occurs
When Launching ReCrystallize Pro on Windows Vista
Article
ID: 0010
Date Created:
July 22, 2007
Last Modified:
July 22, 2007
Applies to:
ReCrystallize Pro versions 11.1, 11.5
Synopsis:
ReCrystallize Pro is installed on Windows Vista. When launching the
program, Error 42 is displayed and the program terminates.
More Information:
The
first time the ReCrystallize Pro is started, it writes information to the
Windows registry. A standard Windows Vista user account does not have
sufficient access to write the required information to the Windows registry.
Solution:
Using
Windows Explorer, navigate to the folder where ReCrystallize Pro is
installed. Normally, this will be
C:\Program Files\ReCrystallize
Right-click on the ReCrystallizePro.exe file and select "Run as
Administrator". This will launch the ReCrystallize Pro software
with sufficient access to make the required entries in the Windows registry.
This step should only be necessary the first time the ReCrystallize Pro
software is launched.
Status:
This
issue is awaiting resolution.