[ReCrystallize Pro]
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Starting Error
Article ID: 0002
Date Created: January 24, 2003
Last Modified: January 24, 2003
Applies to: ReCrystallize Pro Web Wizard for Crystal Reports versions 4.0, 5.0, 5.1
Synopsis:
When attempting to launch ReCrystallize Pro, either nothing happens or a small window says “Starting Error”.
Solution:
Close the window that displays “Starting Error” and try again to launch ReCrystallize Pro. Often the program will launch on a second attempt. If the problem is persistent or frequent, contact ReCrystallize Software for a new executable with a different Build which may eliminate the problem.
Status:
This is a known issue with the “wrapper” software used to unlock ReCrystallize Pro. It affects only a small percentage of customers does not otherwise hinder the operation of the software. We are pursuing a solution to the issue.
