[ReCrystallize Pro]
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Starting Error
Article
ID: 0002
Date
Created: January
24, 2003
Last
Modified:
January 24, 2003
Applies
to:
ReCrystallize Pro versions 4.0, 5.0, 5.1
Synopsis:
When
attempting to launch ReCrystallize Pro, either nothing happens or a small
window says “Starting Error”.
Solution:
Close
the window that displays “Starting Error” and try again to launch
ReCrystallize Pro. Often the program will launch on a second attempt. If
the problem is persistent or frequent, contact ReCrystallize Software for a
new executable with a different Build which may eliminate the problem.
Status:
This
is a known issue with the “wrapper” software used to unlock ReCrystallize
Pro. It affects only a small percentage of customers does not otherwise
hinder the operation of the software. We are pursuing a solution to the
issue.
