Please include an email address with your order. An email address is necessary to process orders and complete delivery.
Credit references or advance payment may be required for some orders.
In most cases, we will invoice companies located in the United States with payment terms up to Net 30.
In most cases, international orders must be prepaid by credit card or bank wire transfer. All payments must be denominated in US Dollars unless prior arrangements are made. Any paper checks must be drawn on a US bank.
Please contact us if you need additional information to prepare and submit a purchase order.
Our goal is 100% customer satisfaction. Most software we sell is unconditionally guaranteed and may be returned within 30 days for a full refund. Shipping charges, if any, are not refundable. To return a product, simply reply to your order confirmation email or contact us to request a return. For some products, a license deactivation process may be required or we may require that you certify that the software and license have been permanently deleted.
Due to manufacturer policies, we are not able to accept returns of the following products under any circumstances: