Most of our software products may be returned or exchanged for any reason within 30 days.
Our goal is 100% customer satisfaction. You may return most software purchased through ReCrystallize.com within 30 days of the purchase date for a full refund.
The following exceptions apply:
- We are not able to accept returns of the following products under any circumstances:
- Crystal Reports, Crystal Server, and other SAP Business Objects software
- Report Miner Suite software
- .rpt Inspector Professional Suite or Enterprise Suite
Products with a fully functional evaluation version are not eligible for return or refund. These include CrystalKiwi, ReCrystallize Server, and Ripplestone. We encourage you to download and test these products before purchasing.
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