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 Our software products may be returned or exchanged for any reason within 30 days. Our goal is 100% customer satisfaction. You may return most software purchased through ReCrystallize.com for a full refund at any time within 30 days of the purchase date. The following exceptions apply:  | We are not able to accept returns of the Report Miner Suite software under any circumstances.
| | We are not able to accept returns of Crystal Reports Professional, Crystal Reports Developer, Crystal Reports Server, Xcelsius, or other SAP Business Objects software under any circumstances.
| | Shipping charges, if any, are not refundable. |
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